Privacy Policy

Welcome to Astrid's Dragon. We are a family run shop committed to protecting your privacy and personal data. This privacy policy explains how your personal data will be used and looked after when you visit our site. Any personal information you provide to us through the use of this website, making purchases, signing up to our newsletters, contacting us directly or by sharing our content on social media will be used in accordance with this policy. 

What data we collect

Personal data is any information that could be used to identify someone. We will only collect data necessary to process purchases or when you have opted in to receiving marketing information and offers. This may include name, billing address, financial information, marketing or browsing preferences and contact information such as email address. We do not knowingly collect data from children under the age of 13. 

Why we need your data

We will only use your data in accordance with data protection laws and for the purposes for which we collected it. We use this data to:

- Process orders and payment

- To send promotional emails where you have consented to this. You have the right to withdraw consent at any time.

- To improve your website experience and our service

- To contact you to provide customer service in relation to your order

We will only share your information with third parties when required to do so by law.

Changes to the privacy policy

Occassionally we may need to update this privacy policy. Please check here regularly to ensure you are happy with providing your details to us.

Third-party links

This website may include links to third-party websites. Clicking outside of this website may allow those website to collect information about you. We have no control over data collected once you click outside of this website and strongly encourage you to read the privacy policy of each website you visit. We do not share your data with any third party websites for direct marketing purposes.

Cookies
Cookies are small .txt files placed on your computer to help optimise your browsing experience by collecting data about how you access our site. This helps tailor your experience and remember your preferences. We will use these for statistical analysis and then the data will be removed. 

You can choose to decline cookies but it may decrease the functionality of the website.

Security

Access to information collected is restricted and suitable physical and electronic security measures are in place to prevent unauthorised access or disclosure of data. We will notify you of any suspected personal data breaches.

Data retention

Your data will only be retained for as long as necessary to fulfill the purpose it was collected for. 

Your rights

Under the data protection act 2018 you have the right to request a copy of the personal information we hold about you. If you would like to see this information please contact us via the link at the top of this page. 

If you know any of the data we hold about you is incorrect please notify us as soon as possible.

You can request for us to delete any data held on you at any time unless there is a specific legal reason why we cannot.